Despite having a number of problems with my order for door linings and architrave, I am pleased to say that matters were satisfactorily resolved and I received a substantial refund after talking to on...
What do our customers say?
Customer feedback is really important to us.
So what do they say?
We are only as good as our customers say we are! So when our customers take the time to send us feedback from their experiences with our team and our timber, it's a fresh reminder of how important it is to keep our Mission, Vision & Values close to heart and make sure our clients always receive the best possible service, even beyond the sale.
"Hewins commitment to service - from sales through to delivery - is a trusted practice in which we are confident in receiving a first class product, with the added benefit of their excellent understanding of a demanding market."
M. Matthews - Ken Biggs Contractors Ltd
"I would like to thank you for a very efficient level of service and for such beautiful Oak. Both myself and my carpenter are very impressed and I look forward to doing further business with you..."
Cate - Private client
"...The timber delivered was of outstanding quality, and 100% useable. Hewins are now my go-to supplier for European Oak without question...you get exactly what you pay for. Outstanding, quality timber."
S. Williams - New Vision Joinery Ltd
"I would like to thank Hewins for the good service and Oak I am being sent. My joinery is being made a lot easier with the Oak, and though at first I thought the price was a little high, you have blown the competition out of the water with the attention to detail and service!"
K. Bateman - Purpose Made Joinery
If you like Oak you should have been already. Freddie was very helpful and happy to advise. Enjoyed my visit immensely, found my oak supplier.
Awful. Avoid. Ordered 2 x green oak beams. One warped, and not just a little, the other covered in both deeply ingrained water stains and black marks. The company could only think to offer some oxalic...
Cannot thank these guys enough for their outstanding service and product. We asked for oak skirtings, door frames and architrave to be produced and delivered within a week, this they did without ques...
Big, splendid and interesting. Bit remote immediately ---- to make contact with anyone. Other that and VAT (such a shock, always) it was fine. Will go back